Archive for November, 2008

Social CRM

Posted in Uncategorized on November 4, 2008 by amitaich

Hi all,

Wish all of you a very happy Halloween, belated ;).

I wanted to ask all of you, do you think Social CRM is finally in? And if it is, then what could be the implication of Social CRM on the Service Dynamics of a company? I nurture a notion that the CRM jigsaw still falls a bit short when it comes to answering Service requirements or rather the bettering of it is concerned. Please feel free to post your comments. Enlighten me!!!

10 Comments »